IT Asset Management Foundation (ITAM) + exam

This 2-day IT Asset Management foundation course provides an introduction to IT Asset Management (ITAM) and is aimed at anyone new to ITAM. From IT administrators with an operational focus to the CFO with a budgetary responsibility. The attendees will be able to understand the concept and purpose of ITAM and how ITAM can benefit their organisation. Furthermore, the participants will achieve an understanding of the licensing complexities related to IT operations in terms of software and hardware updates and acquisitions.

IT ASSET MANAGEMENT (ITAM) forms an important element in a business strategy enabling cost control, risk reduction and improved business value in the IT asset lifecycle, including all aspects of hardware and software used in an organisation.

A main focus of the training program is to expand upon the workflow and define the key roles within the ITAM disciplines across financial, contractual, inventory departments as well as highlighting the culture-change that could ensue for end-users in an IT environment. The ITAM Foundation Course is based on Service Management best practices and the ISO standards (ISO 55000 and 19770), introducing the participants to the ITAM work frame in terms of IT governance and optimization of the IT Assets from procurement through to disposal.

The training program will cover the four key ITAM areas and their interaction in relation to contract management, compliance, information security, cost control and IT business value: Hardware Asset Management (including Mobile devices) Software Asset Management Services and Cloud Asset Management People and Information Asset Management (including Bring Your Own Device).

This course includes the exam for the certification from ITAM.org